For all 20 minutes of the ride, the driver spoke on his phone. He doesn't speak - other than mutter acknowledgements - until nearly one minute into the video. The next four minutes clearly demonstrates he was chatting away.
It continued until I reached my destination.
The following is the redacted trip receipt.
If the NYC TLC wants to have any justification for their continued use of taxpayers funds to provide a bureaucracy for regulated service that is supposed to offer benefits as posted and mandated by law, those regulations need proper enforcement. Otherwise passengers in yellow cabs are put at greater risk of injury or death, are offered no benefit of protection whatsoever, and justifies the elimination of the medallion structure and the TLC. Not that services like uber are better; by definition, the regulated services should be held to the regulated standard; otherwise, they serve no value other than useless artifact.
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